What is included with your selected SKU?
| Product SKU | Seat included / separate purchase |
|---|---|
| CT428CFG#01 | Seat NOT included. Purchase a compatible toilet seat separately. |
| CT428CFGT40#01 | Seat NOT included. Purchase a compatible toilet seat separately. |
Included means supplied with the selected product. Compatible accessories and optional upgrades are separate purchases unless explicitly listed as included.
Cotton White EP ceramic toilet bowl only. Choose the standard CT428CFG or concealed-connection CT428CFGT40 WASHLET+ bowl. The carrier/tank, flush plate and seat are purchased separately.
- CEFIONTECT ceramic glaze and a skirted vitreous-china bowl.
- DYNAMAX TORNADO FLUSH with 1.28 / 0.9 GPF dual-flush operation when installed with the listed TOTO carrier.
- Wall-hung design leaves the floor below accessible for cleaning.
- DuoFit carrier mounting height adjusts from 15" to 19"; supports up to 880 lb when installed with the required structural bracing.
Required components by bowl SKU
| SKU | Connection | Example TOTO installation — sold separately |
|---|---|---|
| CT428CFG#01 | Standard connection | WT172M + YT930#MS + SS114#01 (sold separately) |
| CT428CFGT40#01 | WASHLET+ ready concealed connection | WT173M + YT930#MS + SS124#01 (sold separately) |
Select one compatible carrier, its matching push plate and one seat. The table shows separate standard and WASHLET+ installation paths. A WASHLET replaces a SoftClose seat; do not purchase both as required items. With a WT173M carrier, bidet installation also requires THU805; WT173MA uses THU859. Seat and flush plate shown in photographs are illustrative and are not included with this bowl-only listing.
Installation requirements
DuoFit uses the supplied outlet for standard 2×6 framing. A 2×4 installation requires the separate THU343 outlet kit. The installer must confirm structural bracing, finished-wall dimensions, mounting height and water/waste connections. A WASHLET requires a suitable grounded electrical outlet. ADA compliance depends on finished seat height and installation clearances. Floor-mounted 10", 12" and 14" rough-in adapters do not apply to this wall-hung installation.
Official documentation
- CT428CFG#01 bowl dimensions — CWT428CMFG package reference only; carrier and seat not included
- CT428CFGT40#01 bowl dimensions — CWT4284726CMFG package reference only; carrier and seat not included
- Installation Manual - CWT4284726CMFG
- Installation Manual - WT173MA
- Spare Parts Manual - CWT4284726CMFG
- Spare Parts Manual - WT173MA
- DuoFit WT173M / WT173MA specification
- DuoFit current parts manual
Product Spec Sheet
📥 Download PDFProduct Downloads & Manuals
- 📥 CT428CFG#01 bowl dimensions — CWT428CMFG package reference only; carrier and seat not included
- 📥 CT428CFGT40#01 bowl dimensions — CWT4284726CMFG package reference only; carrier and seat not included
- 📥 Installation Manual - CWT4284726CMFG
- 📥 Installation Manual - WT173MA
- 📥 Spare Parts Manual - CWT4284726CMFG
- 📥 Spare Parts Manual - WT173MA
- 📥 DuoFit WT173M / WT173MA specification
- 📥 DuoFit current parts manual
About the Brand
About Toto: A global leader in plumbing, Toto is renowned for its innovation, particularly in bathroom technology. They are famous for the WASHLET® bidet seat, high-efficiency TORNADO FLUSH® systems, and CeFiONtect ceramic glaze for easier cleaning. Toto combines sophisticated design with advanced functionality and a commitment to water conservation.
Required items
Shipping & Returns
We do our best to ensure your order arrives safely and efficiently. Our dedicated team and trusted shipping partners work together to deliver your items from our warehouse to your doorstep, anywhere in Canada. For more detailed information, please review our Shipping Policy and Refund Policy.
Warranty Information
Toto Warranty: Toto generally offers a One-Year Limited Warranty for most residential products, covering defects in materials and workmanship. However, specific components like vitreous china may have longer warranties (e.g., 5 years or limited lifetime). WASHLET® bidet seats and electronic components often have their own specific warranty terms (typically 1-3 years). Commercial warranties are usually shorter. Always verify the specific warranty details for your purchased product on the official Toto warranty page.
Frequently Asked Questions
How long does shipping take and what are the costs?
Our mission is to provide you with fast, safe, and affordable shipping. Orders typically ship within 1–2 business days.
We are happy to offer free shipping for all orders within the Greater Toronto Area (GTA).
For addresses outside the GTA, orders over $1000 qualify for free shipping.
Please note: Our primary commitment is to deliver every item safely and without damage. For this reason, some large or fragile items may require specialized, premium handling to ensure their protection. These items may not qualify for the free shipping offer, even if they are over $1000, to guarantee a secure delivery.
For complete details, you can view our full shipping policy here.
What is your return policy?
We want you to love your purchase! Here is a summary of our return and exchange policy:
- Returns: Eligible items can be returned for a full refund within 7 days of delivery.
- Exchanges: Eligible items can be exchanged within 30 days of delivery.
- Condition: All items must be unused, uninstalled, and in their original packaging with the invoice.
- Please Note: Final sale, clearance, and "By Order" items are non-returnable. Customers are responsible for return shipping costs.
We highly recommend you see the full return & exchange policy here for complete details on eligibility, restocking fees, and how to handle a return.
Do you offer trade pricing for contractors and designers?
Absolutely. We specialize in building long-term partnerships with contractors, interior designers, and other trade professionals. We understand the importance of value and reliability for your business.
Beyond special pricing for bulk orders and large projects, we are committed to being your trusted supplier. This includes working to price match legitimate quotes to ensure you receive the best possible value for your clients.
Please contact our team to discuss your project needs, set up a trade account, and receive a customized quote. We look forward to working with you.
Do you recommend professional installers for your products?
Yes, we absolutely do. A professional installation is the best way to ensure your new vanity, faucet, or shower functions perfectly and that your product warranty is protected.
Because we work closely with a network of the best local professionals, we can confidently recommend trusted and experienced installers for your project. We have recommendations for skilled plumbers and contractors serving the Mississauga, Vaughan, North York, Toronto, Durham Region, Oshawa, and across the Greater Toronto Area (GTA).
Please contact us after your purchase, and we will be happy to connect you with a qualified professional to ensure your project is completed correctly.
Can I visit a physical showroom or store?
Yes, we invite you to visit our showroom to experience the quality of our products firsthand. It's the perfect place to get inspired for your project and see stunning fixtures from world-class brands.
We proudly display a wide range of products from industry leaders like Riobel, Toto, Duravit, Moen, and Delta. Our expert team is on-site to help you compare styles and finishes in person.
Our showroom is open Monday through Saturday from 10 AM to 6 PM. Sunday visits are also available by appointment.
You can find us at: 7250 Keele St #86, Vaughan, ON L4K 1Z8, Canada.
What is your price match policy?
Yes, we price match authorized Canadian retailers. To request a match, please send our team a link to the identical, in-stock item before you place your order.
The item must be regularly priced (not clearance or a timed sale). Our match is based on the final price, including shipping, to ensure you always get the best value.
How can I contact your store?
Our team of highly-trained professionals is ready and happy to help with any questions you may have. We ensure our staff receives regular training to provide you with the best possible product knowledge and support.
You can reach us through several channels:
- Phone: +1 (416) 700-4346
- Email: info@bathroomsupplier.ca
- Visit Us: 7250 Keele St #86, Vaughan, ON L4K 1Z8, Canada
For the quickest response, simply click the WhatsApp or live chat icons on our website to chat directly with a member of our team during business hours.
